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The Advantages Of Ip Pbx
By San Singhania
What is IP PBX?
PBX (Private Branch Exchange) is the foundation of the business telephony system. It switches calls between VoIP (Voice over Internet Protocol or IP) users on local lines while allowing all users to share a certain number of external lines. The typical IP PBX can also switch calls between a VoIP user and a traditional telephone user, or between two traditional telephone users in the same way that a conventional PBX does. IP PBX is based on IP telephony (IPT), which uses standard packet-switch protocols to carry voice traffic across a data network. IPT brings together a set of convergence technologies that lets PBX vendors combine voice with web, video, and email, and integrate this multimedia platform with business productivity applications. Using IPT, enterprises can achieve a unified collaborative communications network connecting a geographically dispersed community, irrespective of locality and mobility.
The Advantages
- Customers are more in control
- IP-PBX systems provide PBX functionality such as call holding, conference calling, and auto attendant over IP-based networks instead of traditional circuit-switched networks. From a technology perspective, an IP PBX is a telephone switch that supports VoIP by converting IP calls into TDM connections for the PSTN. Many IP PBXs also support hybrid environments, allowing businesses to route analog and digital calls as well.
- IP PBX use of open source technology, such as Asterisk, that reduce the cost of network and systems management, as well as the legacy PBX problem of vendor lock-in. IP PBX also uses the IP network to receive and send voice traffic, the same network used for data. Reduced tolls can also be a benefit for companies making lots of international calls. Many businesses also cite improved conferencing features at greatly
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