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Advantages And Disadvantages Of Broadband Phone Service
By Jon Arnold
Broadband phones, also known as “VOIP” are catching on faster than ever. And no wonder, since the monthly cost of broadband service, including long distance, is probably cheaper than what you pay to your company for just a dial tone. Yes of course you need a highspeed Internet connection that you connect your broadband to, but a majority of homes have that anyway, so this is just another service that takes a minimal amount of that speed away, and only uses it when you are having an active conversation on that phone.

Yes, broadband service is extremely popular. In fact, about a year ago the number of new activations in the US that were broadband phones or VOIP phones surpassed the number of new traditional services for the first time in history! Yes, there are advantages, as well as some neat features offered by some (not all) of the broadband vendors. But there are also some disadvantages, so let’s take a brief look at both angles.

The Advantages

As stated earlier, broadband service is significantly cheaper than traditional service. Most broadband services include “unlimited” long distance calling in the continental US, as well as locally. With traditional phones, you either pay a huge premium for the unlimited feature, or even with a discount long distance plan, you are still paying about 2.5 to 3 cents per minute (or more) for long distance calls.

There are many vendors and companies offering residential broadband service, it seems like everyone wants to get in on this. But from what I have observed, the most expensive place to get it is from your cable company! Yes, your cable company, the same one who provides you with cable TV and maybe also cable Internet service, will typically offer you broadband service for almost TWICE what you can get it for elsewhere. It pays to be a knowledgeable shopper!

Yes, almost everyone has heard of Vonage, and this service can be purchased at places like Best Buy, Circuit City, even Walmart. But again, you are paying about 20% more than you need to, if you realized what else is available out there.

For long distance, some broadband plans include Canada for the unlimited calling area, and some also include Puerto Rico. Some like Packet8 have separate plans to allow you to call Europe and/or Asia. Be aware of where you want

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